// Frequently Asked Questions

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Everything you need to know about FundShot — setup, trading, exchanges, billing and more.

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🚀 Getting Started
What is FundShot and how does it work?

FundShot monitors 500+ perpetual pairs across Bybit, Binance and Hyperliquid 24/7. Every 60 seconds it scans all funding rates and sends Telegram alerts when they hit extreme levels.

The strategy is contrarian funding collection: when longs are paying extreme fees to shorts, you go short and collect. When shorts are paying longs, you go long. On Pro/Elite plans, the bot opens and manages these positions automatically.

How do I get started for free?

Just open @FundShot_bot on Telegram and send /start. No credit card, no email, no registration form — just Telegram login.

The Free plan gives you 10 alerts/day, access to the top 10 funding rates, and the live dashboard at fundshot.app/dashboard.

Do I need to know how to code?

No. Everything is configured through the dashboard or Telegram commands. You just need to connect your exchange API key (a 2-minute process) and the bot handles everything else. The ✦ AI Advisor inside the dashboard will suggest the optimal settings for your situation.

What is the minimum capital required?

There's no strict minimum, but we recommend at least $200–500 USDT to trade meaningfully. With $500 you could set size=50 USDT, leverage=5x and run 3 max positions — a conservative but viable setup.

The 60-day test used $10,000 with 500 USDT/trade, but the strategy scales down well.

Should I start with Demo mode or Live?

Always start with Demo mode (Bybit Demo or Binance Testnet). It uses real market conditions and real funding rates, but with paper money. Run Demo for at least 1–2 weeks to understand how the bot behaves — entry timing, TP1 partial close, trailing stop, and Guardian circuit breakers — before switching to Live.

⚙️ Trading & Settings
What leverage should I use?

10x is the standard used in the 60-day test and works well for most users. Beginners should start at 5–7x to limit losses while learning.

Never use 20x+ — even a small adverse move can liquidate your position before the bot can react.

What is TP1 and how does the exit strategy work?

When price moves +0.70% in your favor, the bot closes 30% of the position (TP1) and moves the stop loss to breakeven. The remaining 70% follows the price with a 0.70% trailing buffer.

If the price pulls back 0.70% from the peak, the trailing stop triggers and the rest closes. A max cap of +3.0% force-closes the entire position regardless.

What does the OI filter do?

The Open Interest (OI) filter requires that OI has changed by at least X% in the last 5 minutes before the bot opens a trade. This confirms large players are active and the signal is genuine.

Setting: oi=1.5 (default) is a good balance. Set to 0 to disable if you want more trades. Set to 2.0+ for stricter, higher-quality signals only.

What is Guardian and should I always keep it on?

Yes — always keep Guardian on. It's a circuit breaker system that automatically pauses trading when risk limits are breached:

  • Max session drawdown (default 10%) → pauses all trading
  • 3 consecutive losses → 30-minute cooldown
  • Daily loss limit (default $100) → pauses until midnight UTC

It's especially important in volatile market conditions. Guardian has prevented significant losses in live testing.

What is the persistence filter?

Persistence requires the funding rate to stay above the threshold for X consecutive 60-second cycles before opening a trade. Default is persist=2 (2 minutes confirmation).

Higher persistence = fewer false signals but fewer total trades. We recommend starting at 2 and experimenting with 3 if you're seeing too many short-lived signals.

How do the 60-day test results apply to my account?

The 60-day test was conducted on Bybit Demo with real market conditions ($10,000 capital, 500 USDT/trade, 10x leverage, Guardian on). It's the closest thing to a real backtest without actually risking money.

Your results will vary based on your settings, capital, and market conditions at the time you trade. Past performance doesn't guarantee future results — but the strategy exploits a structural market inefficiency that has persisted for years.

🏦 Exchanges
Which exchange should I use as a beginner?

Bybit is our primary recommendation. It has the best Demo mode (full paper trading with real data), native trailing stops, and the most testing behind it. Create an account at bybit.com, generate an API key with Unified Trading read+write permissions, and connect it in Settings.

How do I create an API key safely?

On Bybit: Account → API Management → Create API key.
Enable: Unified Trading (read + write). Do NOT enable withdrawals — FundShot only needs to open/close trades.

On Binance: Profile → API Management → Create API → enable Futures trading. No withdrawals.

Your API keys are encrypted with AES-256-GCM before being stored. FundShot never logs or transmits them in plain text.

Does Hyperliquid support auto-trading?

Not yet. Hyperliquid is currently alerts only. You can connect your ETH wallet address (read-only, no private key needed) to monitor your balance and positions in the dashboard.

Auto-trading on Hyperliquid requires EIP-712 wallet signing — we're working on it for a future update.

Why is OKX not available?

Our server is based in Helsinki (EU), and OKX blocks API connections from EU IP addresses. We're working on a relay via a non-EU server. OKX will be available in a future update.

Can I run multiple exchanges simultaneously?

Yes — on the Elite plan. You can run Bybit, Binance and Hyperliquid simultaneously with independent settings per exchange. Each exchange has its own MM config, Guardian circuit breakers, and position limits.

On Pro, you get 1 exchange. On Free, no auto-trading.

💳 Plans & Billing
How does billing work? Is it automatic?

FundShot uses crypto payments only (USDT, BTC, ETH, SOL, BNB, TON) via NOWPayments. There is no automatic renewal — you pay manually each cycle. When your subscription expires you'll receive a reminder on Telegram.

You can also choose the One-shot option (30 days, single payment) or the Elite Lifetime plan (pay once, access forever).

What's the difference between Pro and Elite?

Pro ($20/mo): unlimited alerts, 1 exchange, auto-trading up to 5 positions/day, Guardian, backtesting, pre-settlement alerts.

Elite ($45/mo or $300 lifetime): everything in Pro + multi-exchange (Bybit + Binance + Hyperliquid), unlimited positions, custom thresholds per symbol, 10% referral commission, dedicated support.

Is there a free trial for Pro?

The Free plan is a permanent free tier — not a trial. It gives you real alerts (10/day) and dashboard access with no time limit.

There's no free trial of Pro specifically, but the Free plan is enough to verify the signal quality before upgrading.

How does the referral program work?

Elite users earn 10% commission on every payment from users they refer — including renewals and lifetime purchases. Commissions are paid in USDT TRC20 via NOWPayments monthly when your balance reaches $5.

Get your referral link with /referral on the Telegram bot.

🔐 Security
How are my API keys protected?

Your API keys are encrypted with AES-256-GCM before being stored in the database. Each user has a unique encryption context. The bot never logs API keys in plain text and never transmits them over insecure channels.

We strongly recommend never enabling withdrawal permissions on API keys connected to FundShot. The bot only needs order placement permissions.

Can FundShot withdraw my funds?

No. FundShot only uses the API permissions you grant. When creating your API key, only enable trading permissions — do NOT enable withdrawal permissions. Even if you did enable them by mistake, our system is designed to only place and close trades, never withdraw.

Is my Telegram data stored?

We store your Telegram user ID, username, and first name for authentication purposes. We don't store message history, private messages, or any data beyond what's needed to run the service. Login uses Telegram's official OAuth widget — your password never touches our servers.

🔧 Troubleshooting
The bot is not opening trades — what's wrong?

Common causes:

  • Auto-trader disabled — check the Trading page, toggle Auto-Trader ON
  • Guardian triggered — check if a circuit breaker is active (drawdown, losses, daily limit)
  • Config not sent — in the Trading page, click "Send to bot" after changing settings
  • Min level too high — if markets are calm there may be no signals at your threshold
  • OI filter too strict — try lowering oi to 0 temporarily to test
  • API key issue — go to Settings and test the connection

I'm getting alerts but positions aren't closing properly

On Binance Testnet, native SL/TP orders don't work (error -4120). The bot uses its own monitor loop instead — positions are protected but it relies on the bot being online. On Binance mainnet this works normally.

On Bybit, make sure your API key has Unified Trading write permissions. If a position seems stuck, you can always close it manually on the exchange — the bot will detect the closure automatically.

The dashboard shows "Loading..." indefinitely

Try a hard refresh (Ctrl+Shift+R or Cmd+Shift+R). If it persists, the issue is usually a network request being blocked. Check:

  • You're logged in (sign out and sign in again if the session expired)
  • No VPN or firewall blocking api.fundshot.app
  • Browser console (F12) for any specific error messages
If the problem continues, contact support via Telegram.

I lost money on a trade — is this normal?

Yes, losing trades are normal and expected. No strategy has a 100% win rate. The funding collection strategy is profitable on average across many trades — individual losses are part of the system.

The stop loss (default 5%) limits how much any single trade can lose. Guardian prevents a bad streak from causing excessive drawdown. Over time, the edge comes from the structural imbalance in funding rates — not from winning every trade.

How do I contact support?

You can reach us via:

We typically respond within a few hours.

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